Conditions of Use

Payment
We accept credit card ,PayPal, bank transfer west union ,moneybookers,.

PayPal payment system supports MasterCard, Visa, Discover, and eCheck.
T/T in advance;
WESTERN UNION(under USD2000.00) www.westernunion.com

Security Guarantee

Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.
All of our products carry a 100% satisfaction guarantee.
We warrant our products for 36 Months under normal, non-commercial use. During the first (360) days from the date of purchase, we will repair or replace any defective product.
After(360) days and up to 36 Month of purchase, we will, subject to inspection, repair the defective battery pack or replace it with a new or reconditioned unit. The return must be accompanied by a Return Merchandise Authorization (RMA) number, which is to be issued upon request, and must be shipped prepaid. A shipping rebate will be extended to the customer in the event that a defect in material or workmanship is confirmed.
The warranty period is 36 Months from the date of original purchase. A replacement item, if sent, does not restart, or in any way extend, the warranty period.
All non defective returns have to be in new and resalable condition. If the customer does not wish to exchange their product, a 20% restocking fee may apply.
Refund
We must be notified within 7 days from the delivery date of your item in order to issue an RMA form. Returns must have all original packaging and accessories. Buyer is responsible for return shipping costs and we will make a replacement or credit depending on our inventory. Units returned and found non-defective will be returned at buyer's expenses. Shipping, insurance fees are non-refundable. Returns after this period will not be accepted. Under no circumstances do we cover return shipping costs on exchanges, defective items, refunds, or damaged items.

Shipping Information

We ship to Worldwide!

Use Hong Kong air mail(UPS,DHL,EMS,USPS,TNT) to ship worldwide within 2 working days after we receive the payment. Item(s) will arrive at the buyer's address in 3-15 days.

We will send the item as GIFT.If you have bought multiple items from us, I'll glad to combine shipping to save you money on shipping cost.
Most of products NO VAT! NO IMPORT DUTY! NO HANDLING FEES!
Should the order be sent to other shipping models and payment models which are not mentioned above, please send e-mail to us info@battery-plus.co.uk We hope you will enjoy the shopping and be satisfied with our service!
US orders will be shipped by UPS or by USPS, depending on which service has a shorter delivery time.

Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges to incurred.

Return Authorization

before return us,please contact customer service department and obtain a Return Merchandise Authorization (RMA) number ,For your protection, we strongly recommend that you insure your return shipment against loss or damages, and that you use a shipper that can provide you with proof of delivery.

If you have any question,please feel free to send email.
Email:info@battery-plus.co.uk

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